Terms of Service

Last Updated: June 2026

Welcome to Revivance. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. About Revivance

Revivance is an online skincare store serving customers within the United Arab Emirates.

Throughout these Terms, the words "we", "us", and "our" refer to Revivance.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old.

  • You have the legal capacity to enter into a binding agreement.

  • All information provided by you is accurate and complete.

3. Products and Information

We strive to ensure that all product descriptions, images, and information displayed on our website are accurate.

However:

  • Product packaging may vary from images shown.

  • Colors may appear differently depending on your device.

  • We reserve the right to correct any errors, inaccuracies, or omissions at any time.

Our skincare products are intended for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

4. Orders

By placing an order, you agree that:

  • All information provided is accurate.

  • You are authorized to receive deliveries at the provided address.

  • We may contact you to verify order details before processing.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Suspected fraud

  • Incorrect pricing

  • Product unavailability

  • Incomplete customer information

5. Cash on Delivery (COD)

Currently, Revivance operates using Cash on Delivery (COD).

Customers are responsible for:

  • Providing accurate delivery details.

  • Being available to receive the order.

  • Paying the full order amount upon delivery.

Repeated refusal of confirmed orders may result in future orders being declined.

6. Pricing

All prices displayed on our website are shown in AED (United Arab Emirates Dirham).

We reserve the right to:

  • Change prices without prior notice.

  • Modify promotions or discounts at any time.

  • Correct pricing errors when discovered.

7. Shipping and Delivery

We currently deliver within the United Arab Emirates.

Delivery times provided on the website are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Circumstances beyond our control

We are not liable for delays caused by third-party shipping providers.

8. Returns and Refunds

Returns, replacements, and refunds are governed by our Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted our Refund Policy.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Product images

  • Graphics

  • Text

  • Website design

  • Branding materials

is the property of Revivance and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or use our content without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Introduce malicious software or harmful code.

  • Interfere with website functionality.

  • Use automated tools to scrape or collect data from our website.

11. Third-Party Services

Our website may utilize third-party services including:

  • Shopify

  • Releasit COD Form

  • Meta (Facebook and Instagram)

  • TikTok Advertising

We are not responsible for the policies, content, or practices of third-party services.

12. Limitation of Liability

To the fullest extent permitted by law, Revivance shall not be liable for:

  • Indirect losses

  • Consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Delays caused by third-party providers

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

13. Disclaimer

All products and services are provided on an "as available" basis.

While we strive to provide accurate information and uninterrupted service, we do not guarantee:

  • Continuous website availability

  • Error-free operation

  • Specific skincare results

Individual results may vary.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of the United Arab Emirates.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of the United Arab Emirates.

16. Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: revivance29@gmail.com

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.